1. What is Shazpark?
Shazpark is an innovative platform that connects individuals and businesses offering secure parking spaces for bikes and scooters.
2. How does the Shazpark platform work?
Shazpark allows hosts, whether individuals or businesses, to monetize as little as one square meter of unused space by offering secure parking spots for bikes and scooters. As a user, you can easily search for a spot that meets your needs (location, schedule, price, etc.). Each host sets their own pricing and can choose to accept reservations manually or automatically, providing great flexibility in managing their space.
3. Who can use Shazpark?
- Individuals can offer or book secure parking spaces for their bikes or scooters.
- Businesses (retailers, companies) can offer spaces using their unused areas to generate additional income.
- Condominiums can also install Shazboxes for residents, providing an optimized parking solution.
4. What is a Shazbox, and how does it work?
A Shazbox is a connected and secure storage unit designed for bikes or scooters. You can reserve it remotely via the Shazpark platform and open it using your smartphone once your reservation is confirmed. The system uses a connected lock, ensuring the safety of your micromobility devices.
5. How can I offer a parking space on Shazpark?
- Create an account: Register easily using Google, Facebook, or your personal credentials.
- Add your space: Provide the address, number of available spots, schedules, and set a price.
- Manage reservations: Choose to accept bookings manually or automate them.
6. How can I book a parking spot on Shazpark?
- Search: Use our search engine to find a spot near your home or workplace.
- Book: Once you’ve found the right spot, book it for your preferred time slot.
- Payment: Complete the payment via our platform to confirm your booking.
7. What are the pricing options on Shazpark?
Prices are set directly by the hosts and vary based on location, demand, and the features of the space (secure, covered, etc.). You can use our simulator to estimate the price of a spot or potential earnings as a host.
8. How is the security of my bike or scooter ensured?
All locations offered on Shazpark are selected for their security. Additionally, our connected Shazboxes provide extra protection with an automated locking system managed via the app. Users can also take photos upon drop-off and pick-up to avoid any issues.
9. What are the benefits of becoming a host on Shazpark?
- Generate additional income by offering secure parking spaces.
- Flexibility: You decide the schedules and prices for each space.
- Support sustainable mobility by facilitating bike and scooter use.
- Visibility: Shazpark helps attract local customers or travelers.
10. Are there any fees for using Shazpark?
- For users: A 15% commission is applied to each transaction. The displayed price during booking already includes this commission.
- For hosts: Registration is free, and you only pay a commission on bookings made through our platform.
11. Can I cancel a reservation?
Yes, you can cancel a reservation according to the cancellation policy set by the host. The cancellation policy details are available when booking.
12. How are disputes between users and hosts handled?
In case of a dispute, we encourage you to contact our customer service. We will review the details and work towards a fair resolution for both parties.
13. What are the requirements to install a Shazbox?
To install a Shazbox, you must have a private or semi-public space (such as a condominium or business). Contact our team for more details on costs and technical specifications. Each Shazbox is equipped with a connected locking system and can be configured for public or private use.
14. How can I check if a parking spot is available?
Availability is updated in real-time on the platform. You can filter your search based on your needs (date, time, specific location) and instantly see available slots.
15. How does Shazpark ensure pricing transparency?
All prices are clearly displayed during booking. Users can review pricing details before confirming their request. Additionally, with our simulator, hosts can estimate their earnings and adjust their prices based on demand.
16. What should I do if I encounter a problem?
If you experience an issue with a reservation, parking space, or Shazbox, you can report the incident via our customer service or by filling out a contact form available on our website.
17. Is Shazpark available throughout France?
Shazpark is gradually expanding across various regions of France, starting with cities like Lyon. Our goal is to extend our services throughout France and later into Europe. You can check spot availability directly on our website.
18. Does Shazpark offer subscriptions?
Yes, we offer subscriptions for regular users, such as employees or condominium residents. These subscriptions allow you to book recurring spots at a discounted rate and enjoy priority access to Shazboxes.