TERMS AND CONDITIONS OF USE
Last Updated: 05-05-2025
The use of the Platform accessible at www.shazpark.com or on the SHAZPARK application (hereinafter referred to as the “Platform”) published by the company SHAZPARK SAS, registered with the Lyon Trade and Companies Register under number 909 940 413, with a share capital of €1000, whose registered office is located at 181 rue Joliot Curie – 69005 Lyon, represented by its current legal representatives (hereinafter referred to as “SHAZPARK”), is subject to these general terms and conditions of use and sale (hereinafter referred to as the “Terms”).
Any natural person of legal age, acting on behalf of a legal entity or not, accessing the Platform is considered a user (hereinafter referred to as the “User”).
SHAZPARK and the User are hereinafter individually referred to as the “Party” and collectively as the “Parties.”
SHAZPARK has developed and implemented a Platform designed to connect individuals or businesses wishing to host one or more micromobility devices (scooters, bicycles, cargo bikes) at their home or workplace for a specified period, in exchange for financial compensation, with individuals seeking parking for their micromobility devices.
The Platform requires a minimum number of Users to deliver a quality service and allow all Users to search, book, or even offer and publish an advertisement for micromobility parking with peace of mind.
The full opening of the Platform will therefore only take place once it can count on 1000 Users within the SHAZPARK community, which will allow any User to search and book parking for their micromobility or to offer and publish an advertisement to host a micromobility for parking.
Any use of the Platform necessarily implies the unreserved acceptance by the User of the Terms, in their latest version, which they declare to have read and expressly accepted by checking, at the time of registration, the box “I acknowledge having read the General Terms and Conditions of Use of the Platform, understand them, and declare that I accept them” provided for this purpose. The applicable Terms are available on the Platform and can be printed by the User from the Platform.
SHAZPARK reserves the right to modify the Terms at any time.
- INFORMATION ABOUT THE PLATFORM
Owner of the Platform: SHAZPARK, SAS, registered with the RCS of Lyon under number 909 940 413, with a share capital of €1,000, whose registered office is located at 181 rue Joliot Curie, 69005 Lyon, represented by its current legal representatives.
Publishing Director: A. Urquijo
Host: LWS (Ligne Web Services) – RCS Paris B 851 993 683 00024
Capital de 500 000 Euros.
- PURPOSE
The Terms aim to define the rights and obligations of SHAZPARK and the User in the context of access to the Platform and its use.
- DEFINITIONS
In the Terms,
“Advertisement” refers to a parking advertisement created by a Host for one or more micromobility devices,
“Community Charter” refers to the SHAZPARK Community Charter that must be accepted by any User to use the Platform,
“Account” refers to the account that must be created to become a Member and access the Services offered by the Platform,
“Member” refers to any natural person who has created an Account on the Platform, whether they are a Rider or Host,
“Rider” refers to the Member who is looking for parking for their micromobility on the Platform and/or who has accepted a Host’s parking advertisement,
“Services” refers to all services provided by SHAZPARK through the Platform,
“Host” refers to the Member offering to host one or more micromobility devices at their home for parking, according to terms (indoor parking, covered outdoor, uncovered outdoor, with or without charging) and schedules defined solely by them. The Host can be a professional,
“Parking” indistinctly refers to parking at a Host’s home or at the workplace of a Host,
“User” refers to any natural person of legal age, acting on behalf of a legal entity or not, accessing the Platform, whether they are a Member or not, Rider or Host.
- TERMS OF USE AND ACCESS TO THE PLATFORM
4.1. Description of the Platform
The Platform allows the User to access a privatized platform to connect Members looking for secure parking with Members wishing to host a micromobility device at their home in exchange for remuneration, whether they are individuals or professionals.
The Platform allows Members to publish parking advertisements and view advertisements as well as interact with each other for parking reservations.
Non-Member Users can view the advertisements without having an account. However, they cannot publish an advertisement or reserve parking without having previously created an Account and become a Member.
4.2. Access to the Platform
Access to the Platform requires the User to have access to a telecommunications network and use standard market browsers (Google Chrome, Internet Explorer, Safari, Mozilla, Firefox, Opera, etc.) or applications available on the Apple Store, Play Store, etc. This access is provided by a telecommunications operator under the sole responsibility of the User and at their expense.
The Platform is then accessible by creating an account hereinafter referred to as the “Account” by the User.
To create an Account, the User can:
- Either fill in all the mandatory fields on the registration form,
- Or log in, via the Platform, to their Facebook account. By using such functionality, the User acknowledges that SHAZPARK will have access to certain information from their Facebook account. The User can at any time delete the link between the Account and their Facebook account through the “Profile” section.
The User can then access their Account.
The User is responsible for the accuracy and updating of the information provided. They are informed that they can modify it at any time by logging into their Account.
Each User can only have one Account. If SHAZPARK learns that the User has multiple Accounts, SHAZPARK will delete all of the User’s Accounts under the conditions set out in Article 11 of the Terms below.
The User is solely responsible for the activity of their Account. At no time should the User reveal the password of their Account to a third party, even if that third party claims to be the owner of the Platform. SHAZPARK will never take the initiative, for any reason, to contact the User to ask for their password. If the User reveals their password to a third party, whether another User or any other person, SHAZPARK will delete the User’s Account under the conditions set out in Article 11 of the Terms below.
If the User loses their username and/or password, they must then contact SHAZPARK by clicking on the “Forgot Password?” link. After following all the instructions provided by SHAZPARK to obtain a new username and/or password, the User will receive their new username and/or password at the email address they provided when creating their Account, which they can personalize later from the Platform.
- SERVICES
The Platform offers the following Services:
- For the Rider
- Search for Parking
The Rider can search for Parking using criteria such as destination, duration (per hour, half-day, full day), dates, drop-off times, pick-up times, type of micromobility (scooter, bicycle, cargo bike), or the need to recharge the micromobility during Parking.
- Book Parking
A reservation for Parking authorizes the Rider to park their micromobility at a Host’s.
Reservations are made on the Platform according to the following procedures.
The Rider makes their reservation from the advertisements presented on the Platform. It is the Rider’s responsibility to select the Parking they wish to reserve. Once the Parking is selected, the Rider can verify the content of their reservation and the total price by clicking on “My Cart.”
The Rider confirms their reservation by clicking on the “Reservation” button. Any validated reservation constitutes acceptance of the price and the principle of payment for the reservation.
Once their reservation is validated, the Rider receives, at the email address they provided, a receipt for their reservation. This receipt recalls the amount billed and the terms of the Parking. The User acknowledges that this receipt serves as proof of purchase and its date.
Any modification or cancellation of the reservation must be addressed support@shazpark.com
- For the Host
- Create and Publish an Advertisement
The Parking offer is made through the tabs “Offer a Spot, “Share & Earn”,” “Become a Host.”
The Host can create an Advertisement to offer Parking using criteria such as location, environment (train stations, public transport, commercial areas, cultural spaces), nature (indoor, covered outdoor, uncovered outdoor), type of micromobility (scooter, bicycle, cargo bike), possibility of recharging the micromobility during Parking, duration of Parking (per hour, half-day, full day), minimum duration, dates, drop-off and pick-up times for micromobility, price(s), charging fees, photographs, desired rules or requirements.
The Host must then publish their Advertisement to make it visible to Riders.
- Manage their Advertisement
The Platform provides tools that facilitate the configuration and management of an Advertisement.
- For Rider or Host Members
- Rank Searches
The ranking of Advertisements in search results on the Platform depends on various factors, the main parameters of which are:
- Riders’ search parameters (e.g., type of micromobility, time and duration of parking, price range),
- Characteristics of the Advertisement (e.g., price, calendar availability, number of Parking spaces, and quality of images, type of Parking service, Host status),
- Host’s requirements (e.g., minimum or maximum number of nights, booking deadline),
- Rider’s preferences (e.g., previous trips, saved advertisements, location from which the guest is searching).
Search results may appear differently depending on the media.
SHAZPARK may allow Hosts to promote their Advertisements in search or elsewhere on the Platform by paying additional fees. More information on the factors that determine how your advertisement appears in the tab-.
- Publish Reviews
After each Parking, Riders and Hosts will have the opportunity to evaluate each other.
The review must be accurate and must not contain any discriminatory, offensive, defamatory, or other language that violates the Terms and our Community Charter.
The Member acknowledges that the accuracy of reviews is not verified by SHAZPARK and may be incorrect or misleading.
- CODE OF CONDUCT
To access the Platform, the User is prohibited from any behavior that could harm the image of SHAZPARK or one or more other Users.
The User undertakes to respect the following rules:
- Do not impersonate a third party, another User, or pretend to be an employee or representative of SHAZPARK;
- Do not engage in hacking, “spamming,” “phishing,” “flooding” (saturation), or any other malicious action against SHAZPARK and other Users.
- Act with integrity and treat others with respect:
- Do not lie, do not misrepresent something or someone,
- Be polite and respectful,
- Respect the SHAZPARK Community Charter.
- Do not scrape, hack, reverse engineer, compromise, or alter the Platform
- Do not use robots, crawlers, scrapers, or other automated means to access data or other content from or to interact with the Platform.
- Do not hack, bypass, remove, alter, or attempt to circumvent any security or technological measure used to protect the Platform.
- Do not decrypt, decompile, disassemble, or reverse engineer the software or hardware used to provide the Platform.
- Do not take any action that could damage or harm the performance or proper functioning of the Platform.
- Use the Platform only to the extent permitted by the Terms:
- Do not use another Member’s personal information.
- Do not use the Platform, its messaging tools, or Members’ personal information to send commercial messages without their express consent.
- Use the content made available via the Platform only to the extent necessary to enable the use of the Platform.
- Do not use the content without prior, written, and express authorization from the content owner.
- Do not request, make, or accept a reservation or payment outside the Platform to avoid paying fees, taxes, or for any other reason.
- Comply with your legal obligations
In case of non-compliance with this article, SHAZPARK may delete the Member’s Account under the conditions set out in Article 11 of the Terms below.
- INTELLECTUAL PROPERTY
- Rights to the Platform
The Platform and each of its components, including the graphic charter, data, software, texts, logos, etc., are protected by intellectual property law, including copyright, design and model law, patent law, and/or trademark law.
The Platform and each of its components are the exclusive property of SHAZPARK or are duly authorized for exploitation.
SHAZPARK grants the User a professional, collective, and non-exclusive right to use the Platform, in accordance with the provisions of the Terms.
Any other use of the Platform or one of its elements constitutes an infringement of rights and is sanctioned as such under the Intellectual Property Code, except with prior, written, and express authorization from SHAZPARK.
The User therefore acknowledges that, in the absence of prior, express, and written authorization from SHAZPARK, any total or partial copy and any distribution or exploitation of one or more of the aforementioned elements, even if modified, may be subject to legal proceedings initiated against them.
In general, the User undertakes not to infringe in any way on the Platform, nor to make improper use of it that would discredit or devalue, directly or indirectly, SHAZPARK and/or its image.
- Content
Certain parts of the Platform allow for the provision of comments, text, photos, audio, video, information, and other content.
By providing this content, in any form and by any means, you grant SHAZPARK a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license for the duration of the protection of the rights thus granted, to access, use, store, copy, modify, prepare derivative works, distribute, publish, transmit, broadcast, display, and otherwise exploit in any manner this content to provide and/or promote the Platform, in any media or platform, known or unknown to date, and in particular on the Internet and social networks.
If the content includes personal information, this content will only be used for these purposes if this use complies with applicable data protection laws in accordance with the data privacy policy.
The Member guarantees that they are the owner of the content and/or are authorized to grant SHAZPARK the rights described in the Terms. The Member indemnifies SHAZPARK against any claim that may be brought against it in this regard.
- PROTECTION OF PERSONAL DATA
- User’s Personal Data
The information that SHAZPARK receives from the User corresponds to the information required to use the Platform and/or make reservations.
For more information, the User can consult the data privacy policy.
- Cookies
For more information, the User can consult the cookie policy.
- REPORTING OF ILLICIT ACTIVITIES AND CONTENT
It is expressly stated that SHAZPARK does not have total and perfect control over the content published on the Platform and does not have the technical, material, and human resources to carry out systematic checks of said content.
In any case, SHAZPARK carries out a check of all content when it is first published on the Platform and periodically. SHAZPARK reserves the right not to publish an Advertisement and/or content if it contains an activity contrary to public order and morality, illegal, or non-compliant with regulations.
However, if a User notices that another User is violating any of the rules of conduct set out in the Terms and, more generally, if a User becomes aware of an illicit activity or content, the User must immediately inform SHAZPARK using the “contact us” function, then “report illicit content or activity,” appearing within the Platform.
The User must thus communicate to SHAZPARK all necessary information, and in particular:
- The date of the notification;
- If they are a natural person, their name, first names, profession, domicile, nationality, date, and place of birth; if they are a legal entity, its form, its name, its registered office, and the natural person who legally represents it;
- A description of the disputed facts and their precise location on the Platform;
- And if it is illicit content:
- The reasons why the content must be removed, including the mention of the applicable legal provisions and justifications of facts;
- A copy of the communication addressed to the author or publisher of the disputed content to request its interruption, removal, or modification, or justification that the author or publisher could not be contacted.
In the event that it is illicit content and upon verification of the accuracy of these elements, SHAZPARK will remove the disputed content or make it inaccessible.
It is expressly stated that the fact for a User to present content to SHAZPARK as being illicit, while knowing this information to be inaccurate, is likely to engage their criminal liability.
SHAZPARK reserves the right to remove any content appearing on the Platform that violates the Terms and/or to suspend or delete the Account of the User concerned under the conditions set out in Article 11 below.
Similarly, in the event that it is an illicit activity, SHAZPARK reserves the right to suspend or delete the Account of the User concerned under the conditions set out in Article 11 below.
- PLATFORM UPDATE
SHAZPARK may consider it necessary to update or reset certain settings of the Platform and its elements.
Thus, SHAZPARK reserves the right, in particular, to evolve the Platform, notably by providing new features or by modifying or removing certain features.
These updates, resets, and evolutions are likely to temporarily prevent the User from accessing the Platform and/or result in a modification of the architecture of the Platform and its elements, which the User expressly acknowledges, and SHAZPARK’s liability cannot be engaged in this regard.
- SUSPENSION – DELETION
SHAZPARK reserves the right to suspend or delete the Account of any Member who does not comply with the Terms or applicable laws and regulations.
Any suspension or deletion of the Account will be notified to the Member by email sent to the email address previously provided during their registration on the Platform.
Furthermore, SHAZPARK reserves the right to hand over any disputed content to the authorities who request it in the event of a violation of a legal provision.
In addition, SHAZPARK reserves the right to take legal action directly against the offending User to obtain compensation for any damage suffered as a result.
- LIABILITY
- Provision of the Platform
SHAZPARK cannot be held responsible for the content posted by Members on the Platform, such as photographs, hyperlinks, comments, etc., each of them being solely responsible for said content to the exclusion of any other person.
SHAZPARK exercises a posteriori moderation on Advertisements and content and reserves the right to remove them in case of non-compliance with the Terms.
SHAZPARK is subject to a single obligation of means in the context of providing the Platform and cannot in any case be held responsible for any loss, damage, direct or indirect harm of any nature whatsoever, resulting from the management, use, operation, interruption, or malfunction of the Platform.
The User acknowledges that SHAZPARK cannot, in any case, guarantee that the Platform will meet performance requirements or that it will operate without interruption or bugs.
If SHAZPARK becomes aware of the existence of a malfunction or bug related to the Platform or one of its elements, or if it is informed by a User, then SHAZPARK will make its best efforts to correct these malfunctions or bugs.
In any case, SHAZPARK cannot in any case be held liable for direct or indirect damages resulting from the User’s non-compliance with the Terms, malfunction of the Platform or its elements, modification or alteration of the Platform by a User, or any harm that may be caused to the Platform or its elements.
In any event, SHAZPARK’s liability will be limited to certain, real, and direct damages only.
Finally, SHAZPARK’s liability cannot be engaged if the execution of the Platform is prevented due to a malfunction or interruption of the electrical or telecommunications network.
- General Obligations of SHAZPARK
SHAZPARK’s liability cannot in any case be engaged due to damage resulting in particular from:
- The non-compliance of Advertisements and/or Parking – offered by the Host;
- The content and/or truthfulness of Advertisements and/or Parking;
- And more generally, any act of the Host.
- General Obligations of the Host
The Host acknowledges that they assume responsibility for their Parking, in particular to guarantee the safety and integrity of the micromobility (scooter, bicycle, cargo bike) hosted, throughout the duration of the Parking.
- FORCE MAJEURE
The performance by SHAZPARK or the Members of their obligations will be suspended in the event of an event beyond their control. The Party experiencing the force majeure event will notify the other Party in writing as soon as possible and at the latest within forty-eight (48) hours.
The following are considered as constituting force majeure events, without this list being exhaustive: fire; total or partial strike, in particular of subcontractors, internet access providers, and hosts; terrorism; wars; political events; blockades; natural disasters; pandemics; viruses, accidents; weather conditions (snow, storm, rain…); as well as any event affecting the Parking.
In the event that this suspension continues beyond a period of ninety (90) days, the other Party will have the option to terminate the contract constituted by the Terms, as of right, by sending a registered letter with acknowledgment of receipt.
- JURISDICTION – APPLICABLE LAW
In the event of a dispute regarding the interpretation, execution, and fulfillment of any of the provisions of the Terms, the User will contact SHAZPARK with whom they will attempt to find an amicable solution.
In the absence of an amicable settlement, the Parties grant exclusive jurisdiction to the competent court within the jurisdiction of the Court of Appeal of SHAZPARK’s domicile, notwithstanding the plurality of defendants or third-party notice, even for emergency procedures or protective measures, in summary proceedings or by petition.
Disputes are settled in accordance with French law.
- GENERAL PROVISIONS
- Severability
In the event that a provision of the Terms is declared invalid, null, or inapplicable by a court or arbitrator, this provision is modified to make it applicable and effective as closely as possible to what the Parties had intended. If a court or arbitrator declares the modified provision invalid, illegal, null, or inapplicable, the validity, legality, and applicability of the other provisions of the Terms will not be affected.
- Entire Agreement
The Terms constitute the entire, complete, and exclusive agreement between the Parties regarding the use of the Platform and cancel and replace any prior contract or agreement, whether written or verbal, with the same object.
- Modifications to the Terms
SHAZPARK reserves the right to modify, supplement, or replace the provisions of the Terms, effective as of the date of the online posting of the new Terms on the Platform, or by any other form of notification.
- Waiver
The failure of one of the Parties to invoke a breach by the other Party of any of the obligations set out in the Terms shall not be interpreted in the future as a waiver of the obligation in question.
LEGAL NOTICES
COMPANY DETAILS
The website www.shazpark.com/the SHAZPARK application (hereinafter referred to as the “Platform”) is owned by the company SHAZPARK (hereinafter referred to as “SHAZPARK”), a simplified joint-stock company with a share capital of €1000, registered with the Lyon Trade and Companies Register under number 909 940 413, whose registered office is located at 181 rue Joliot Curie – 69005 Lyon, with the intra-Community VAT number R32521724336, represented by its current legal representatives.
Postal address: 181 rue Joliot Curie – 69005 Lyon Email: support@shazpark.com
PUBLISHING DIRECTOR
The publishing director is Mr. Urquijo.
HOSTING PROVIDER DETAILS
The hosting provider is the company LWS (Ligne Web Services) – RCS Paris B 851 993 683 00024, with a capital of €500,000.
PHOTO CREDITS
The photographs reproduced on the Platform come from various platforms and our own resources (Pexels, iStockPhoto, …).
GRAPHIC AND ERGONOMIC DESIGN
The Platform was designed and developed by Shazpark.